Cancellation Policy

Noorelle

At Noorelle, we aim to process and ship orders as quickly as possible. Please read our cancellation policy carefully before placing your order.

1. Cancellation Before Order Processing

  • Orders can only be cancelled before the order is processed.

  • Once the order processing has started, cancellation will not be allowed.

  • To request a cancellation, please contact us immediately at:

📧 Email: noorelle97@gmail.com

  • If the cancellation request is approved, the refund will be processed to the original payment method.

2. Cancellation After Shipment

  • Cancellation after shipment is strictly not allowed.

  • Once the order has been shipped, it cannot be cancelled under any circumstances.

3. Refund for Cancelled Orders

  • Refunds for approved cancellations will be processed within 3–7 business days.

  • The amount will be credited to the original payment method used for the purchase.

  • Bank processing time may vary depending on your payment provider or bank policies.

4. Non-Cancellable Orders

Orders cannot be cancelled if:

  • The order has already been processed

  • The order has already been shipped

  • The cancellation request is made after processing has started

5. Noorelle’s Rights

Noorelle reserves the right to cancel any order due to the following reasons:

  • Product unavailability

  • Payment verification issues

  • Incorrect pricing or technical errors

  • Suspicious or fraudulent transactions

In such cases, a full refund will be issued to the original payment method.

6. Contact Us

For cancellation requests or support, please contact us at:

📧 Email:
noorelle97@gmail.com