Contact Us

Noorelle

We’re here to help! 💎
If you have any questions regarding your orders, shipping, returns, or products, feel free to contact us. Our team will be happy to assist you.

At Noorelle, we aim to provide quick and reliable support to ensure a smooth shopping experience.

📧 Email Support

For all inquiries, please email us at:

Email:
noorelle97@gmail.com

Response Time:
Within 24–48 business hours

📞 Phone Support

You can also reach us by phone for quick assistance.

Contact Number:
+91 9061944483

📍 Address

Noorelle
Thiruvananthapuram
Kerala, India

🛍 Order Support

When contacting us about an order, please include the following details:

  • Your Full Name

  • Order Number

  • Registered Email ID

  • Clear explanation of your concern

  • Unboxing video (required if reporting a damaged item)

Providing these details helps us resolve your issue faster.

⏰ Support Hours

Monday – Saturday
10:00 AM – 6:00 PM

Sunday & Public Holidays – Closed

💬 Important Notes

  • Cancellation requests must be made before order processing begins.

  • An unboxing video is mandatory for damaged product claims.

  • Please allow additional response time during peak seasons or high order volumes.

✉️ Send Us a Message

You can also submit the contact form available on our website.
Our support team will review your message and respond within 48 hours of submission.

Please ensure that all details are entered correctly so we can assist you efficiently.

Thank you for choosing Noorelle ✨
We truly appreciate your trust in our anti-tarnish jewellery collection and look forward to serving you.